Present Global Trends of Growth In E-Governance-3

source: Barsha Kunwar (CSIT 5th Sem)

Present Global Trends of Growth In E-Governance
• According to press reports during the end of 2002
– Indicate a trend of global growth in e-governance utilization
– Adults using internet world wide increase by 15% according to the
findings of Second Government Online Study published my Taylor
and Nelson.
– 3 out of 10 citizens (30%) access government services online
compared with only a quarter (26%) in 2001
• Government online services mostly used for
– Search Information (24%)
– Download Information (11%)
– Increase in % to search info – 20% to 24% from Sep 2001 to Sep
2002
• Globally, online government transactions increased from
just 6% to 7% during 2001 and 2002 and the percentage of
those providing personal details to government increased
from 7% to 8%
• E governance usage in different countries (between 2001-
2002)
– Australia – significant increase from 31% to 46%
– Turkey – 3% to 13%
– Netherlands – 32% 41%
– US – 34% to 43%
– Japan – decrement by 4% - 17% to 13%
• In 2001, security issue was the main concern which improved globally
in 2002.
• 2001 – 14% felt secured with credit card and bank account numbers
• 2002 – this increased to 23%
• Highest levels of safety was seen in the Scandinavian Market (Denmark,
Finland, Norway and Sweden) together with some South East Asian
markets (Singapore and Hong Kong)--- around 1/3 of users felt safe.
• In contrast- 90% of Japanese felt accessing online services unsafe.
• Germany 82% and France 76% --- unsafe
Present Global Trends of Growth In E-Governance