Evolution of E-governance, Its Scope and Content-2

Evolution of E-governance, Its Scope and Content
• Initiatives were take up as early as 1972 by Chile
• Prof. Stafford Beer implemented for President Allende of
Chile, the first governance software that would help the
government survive a severe crisis.
• Major contribution by US Vice President Al Gore in early
1990s which rooted worldwide in the information
superhighway.
• Widespread in US, UK, Canada, Australia and India
• focus largely on development of infrastructure such as fiber
optic networks.
• concept of Information Society or Knowledge Society
evolved
• E-governance came into a formalized and focused manner
with partial success to implement Information System in the
government departments and public organizations
• During 1980s and 90s, govt. all over the world lagged
behind the commercial world in accepting and
implementing ICT.
• Commercial and industrial world went far ahead all over
the world in harnessing the potential of ICT in their core and
peripheral activities. They used ICT to reach out to their
customers and business partners, thereby impressively
enhancing their quality, speed and convenience.
• Visible success cases of use of ICT
– ATM services
– 24 hour call center
– E-Shopping
• Software export increase (banking, financial, aviation,
industrial sector from India, Ireland, Israel, China)
• 1990s and 2000 - Development of ITES (IT enabled Society)
– resulted in remote services like call centers, data entry